Slack

Agentforce in Slack, third-party agents, and new purpose-built Slack AI capabilities transform how teams work.

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Bad title

The requested page title is invalid. It may be empty, contain unsupported characters, or include a non-local or incorrectly linked interwiki prefix. You may be able to locate the desired page by searching for its name (with the interwiki prefix, if any) in the search box.

Possible causes are:

• an attempt to load a URL such as https://en.wikipedia.org/wiki/| (the | character is unsupported);
• an attempt to load a URL pointing to a «non-local» interwiki page (usually those not run by the Wikimedia Foundation). For example, the URL https://en.wikipedia.org/wiki/meatball:WikiPedia will give this error, because the «meatball:» interwiki prefix is not marked as local in the interwiki table. Certain interwiki prefixes are marked as local in the table. For example, the URL https://en.wikipedia.org/wiki/meta:Main_Page can be used to load meta:Main_Page. All interlanguage prefixes are marked as local, and thus URLs such as https://en.wikipedia.org/wiki/fr:Accueil will work as expected. However, non-local interwiki pages can still be accessed by interwiki linking or by entering them in the search box. For example [[meatball:WikiPedia]] can be used on a page, like this: meatball:WikiPedia.

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Most recent

Bring your Salesforce CRM data together with your customer-focused conversations in Slack to keep work moving forward.

Learn how our work operating system will help organizations thrive in the age of digital agents.

App Privacy

The developer, Slack Technologies, Inc. , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

• Location
• Contact Info
• Contacts
• User Content
• Search History
• Browsing History
• Identifiers
• Usage Data
• Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

What Is Slack?

Learn how Slack drives work forward at the world’s leading enterprises.

less than a minute

Across the globe, Slack is making enterprise work life simpler, more pleasant, and more productive. What started as a humble chat tool in 2013 has since evolved into a sophisticated work operating system embraced by more than 200,000 organizations in every industry.

This e-book provides an in-depth look at how Slack helps growth functions in an enterprise organization—sales, marketing, IT, service, and finance—collaborate more efficiently. From improving sales win rates to streamlining mergers and acquisitions, Slack is transforming how work gets done.

Download this e-book to learn:

• How Slack integrates with enterprise applications to reduce context switching and boost productivity
• How Slack’s AI capabilities and no-code automation saves time and money
• Real-world examples of how leading companies use Slack to modernize mission-critical processes and achieve higher performance

A simple, pleasant and productive work experience

Slack is more than the sum of its features—it’s a better way to work now and in the future. That’s why millions of people and more than 200,000 organizations around the world use it to:

• Collaborate across locations and time zones
• Integrate their entire technology stack into one consumer-grade interface
• Make their work easier and more efficient with automation and Slack’s new generative AI add-on

And unlike traditional enterprise software, Slack drives culture and connection: 90% of users say Slack helps them stay more connected as a team and build community within their organization. We take great pains to design the best experience out there—one that lets people participate in all the nuances of human connection.

It’s all part of our mission to make people’s working lives simpler, more pleasant and more productive. Want to learn more? Check out our customer stories to see how others are getting the most out of Slack.

What is Slack? FAQ

When was Slack founded?

Slack was founded in 2014. The software began as an internal chat tool for a game called Glitch by the startup Tiny Speck. When that company’s co-founders Stewart Butterfield, Cal Henderson, Eric Costello and Serguei Mourachov decided to shut down the game in 2013, none of them wanted to return to the siloed, inefficient world of email that every business operated in at the time. So the four decided to develop their chat tool for wide release. From the beginning, customers loved working in Slack, and it grew by word of mouth—first in tech companies and then across every industry, including education and the public sector. Since then, Slack has evolved into a sophisticated productivity platform used by more than 200,000 organizations worldwide.

Is Slack secure?

We believe strongly that customer data belongs to the customer. Slack protects your data with enterprise-grade security and gives the customer the ability to configure Slack according to their needs under regulations such as HIPAA. The same product values that make us a secure communication platform for work also guide our decision-making for Slack AI. Slack AI is a separately purchased add-on that upholds robust security practices and compliance standards that customers expect from our core product. Slack AI uses large language models (LLMs) but does not train those LLMs on customer data. The LLMs we use are hosted directly within Slack’s Amazon Web Services infrastructure, so that customer data isn’t shared with any LLM provider. This ensures that customer data stays in that customer’s control. For more, read about how we built Slack AI to be secure and private .

How do Slack and Salesforce work together?

In July 2021, Salesforce acquired Slack. Being part of Salesforce means we’re in an even better position to achieve our goal of making Slack the conversational interface for work, where employees will be able to talk to their data as easily as they talk to their teams today. Our ongoing work behind the scenes is helping to make this a reality. For example, integrations between Salesforce and Slack allow users to access Salesforce data directly in Slack channels. This brings real-time Customer 360 data and critical account context directly into conversations in Slack (think: faster deal cycles, incident resolution times and relationship building). All of this is possible thanks to a unified view of customer data and insights, while alerts and notifications ensure timely communication of important updates. And automated workflows enhance productivity, streamline processes and improve communication within organizations.

How is Slack different from email or texting?

Email and text messaging are widely used, but they don’t keep everyone in the loop. Information gets trapped. Threads become disorganized‌. And when the exchange is done, all context and knowledge is trapped in disparate inboxes forever. If you’re late to the conversation, it’s almost impossible to find what you need. Slack solves these problems by becoming a single source of truth. It’s where people talk, access their day-to-day tools, and make decisions with context that’s archived and searchable.

How is Slack different from Microsoft Teams?

Slack is a full-suite work platform that enables teams to not just collaborate but also drive work forward—and its deep integrations with Salesforce make it even more powerful. Slack is mission-critical for companies as they knit people, data and tools together in one place while democratizing access to advanced capabilities such as automation and process orchestration. Slack integrates with more than 2,600 popular apps, including Microsoft apps such as Outlook Email, Outlook Calendar, OneDrive and Teams. Slack and Teams complement each other, so when companies centralize all their work and tools in Slack, they can start a Teams meeting with one click. Slack customers get the huge advantage of high engagement and productivity in Slack—and it’s worth noting that 76% of our customers use Microsoft too.

What does Slack cost?

Slack offers different pricing plans depending on an organization’s specific needs. The Free plan is available at no cost and provides limited features. Paid plans include Pro, which offers additional features and enhanced support; Business+, which provides advanced security and compliance features; and Enterprise Grid, our most robust offering, for the large companies that need a full range of collaboration, automation, administration, security and support features. Pricing for these plans is based on a per-user, per-month basis. The exact cost varies depending on the number of users and the selected plan, with discounts available for annual billing. Get in touch with our sales team for detailed pricing information.

Quickly surface and act on CRM insights with Agentforce in Slack

No one knows the details of your customers better than your CRM. What if you could get the specific account information you’re looking for by asking simple questions? And then take action on that information instantly?

Expected to launch early next year, Agentforce (formerly Einstein Copilot) will bring your CRM-based agent directly into Slack. Through a new dedicated user interface (UI) in Slack, you’ll be able to engage with Agentforce just like you would with a teammate: ask questions, give instructions, and expect responses informed by customer data from your CRM and conversational data in Slack.

For example, a sales prospecting team can dig into Salesforce records without leaving their channel and get a summary of opportunities and cases, along with recommended next steps. From there, Agentforce can write outreach emails and share the drafts with individuals or channels. Armed with the most accurate information and recommendations, team members can quickly take action and focus on building strong, lasting customer relationships.

Additionally, every Salesforce Agentforce agent , powered by Data Cloud, can reason, orchestrate tasks, and take action, delivering personalized experiences at scale right in Slack. For example, Agentforce Sales Coach can help a seller improve their skills, right in channel, by creating role-playing scenarios within the context of a deal and providing personalized and objective feedback.

Agentforce in Slack will be available in early 2025 for customers with access to Agentforce and a Slack license. Can’t wait to start using Agentforce in Slack? Reach out to your account team to join the beta this fall.

Agentforce brings your CRM-based agent directly into Slack.

Kaleponi

Welcome to Kaleponi Records, my musical home on the web. My name is Fran Guidry, and I play kika ki hoʻalu or Hawaiian slack key guitar.

Kaleponi is the Hawaiian word for California, where I live. Ki hoʻalu, or slack key, has a direct link to California history. The guitar was carried to the Big Island of Hawaiʻi by vaqueros from California. You can read more about the history of slack key guitar on the Dancing Cat Records web site.

Slack key guitar is named for the retuning that characterizes the style. Most of these new tunings feature loosened, or slackened, strings which give a deep rich sound.

My personal slack key history goes back to 1999 and my first visit to Hawaiʻi. When we turned on the TV in our Waikiki hotel room I was captivated by the playing of Keola Beamer. I knew in an instant that I had to learn to play this beautiful music. Over the years I’ve learned from great players and teachers like Ozzie Kotani, Keola himself, Patrick Landeza, Kevin Brown, Cyril Pahinui, Kawika Kahiapo, Raymond Kane, Dennis Kamakahi, and Ledward Kaapana.

I have recorded a CD called Kaleponi, all solo acoustic slack key instrumentals, mostly traditional pieces, a few originals.

You an buy a copy of the CD or download the tracks at CD Baby.

If you prefer, you can download individual tracks or the whole album from iTunes as well.

The complete liner notes and back cover notes of Kaleponi are available here.

Источники:

https://en.wikipedia.org/wiki/Slack_Technologies&rut=ef1186c305e7a4d8d7bb516ddf45a2174dd463a57097b6b9555f8f77bc6e2853
https://en.wikipedia.org/wiki/Slack_(software)&rut=59d9b73d3f5725a4b0c62a1ff918b21397d9d47799aaf85611ad10165d14b1ea
https://blog.slack.com/&rut=9f10bc1dbc36a34f3476e9f15bc613487ea028d0660a2132aadb0ef6cf15ad52
https://apps.apple.com/us/app/slack-for-desktop/id803453959?mt=12&rut=82787e501df6edca185307b6706d52a79fbae8495f94060ff1692326972bae6e
https://slack.com/resources/why-use-slack/what-is-slack&rut=da3097781c8a2b1e99f0bf5e2375dcc201663da15abd158523478304299eaa00
https://slack.com/resources/why-use-slack/what-is-slack-and-how-does-it-work&rut=08567803620a231c0d538d22473f782426c4b9419dbc7a27d2f2074de8b1f580
https://slack.com/blog/news/ai-innovations-in-slack&rut=50ecf60fcad579982bd7f27db92208dc019cd55acdea081bc57e180f0e919531
https://www.kaleponi.com/links/&rut=e77900e9871a6d5ac1249456ede3c894eb43b2dcd5bb468579a62479c637043e